GENERAL TERMS AND CONDITIONS (Allgemeine Geschäftsbedingungen - AGB)

1. Scope of Application (Geltungsbereich)

These General Terms and Conditions apply to all contracts concluded between Nexus Allianz and customers regarding the mentoring and consulting services provided.

2. Contract Formation (Vertragsschluss)

The contract is concluded through the customer's acceptance of the offer. Registration for our programs is done via our website or in writing. After receiving your registration, you will receive a confirmation by email (Bestätigung per E-Mail).

3. Scope of Services (Leistungsumfang)

3.1 Mentoring Programs (Mentoring-Programme)

Nexus Allianz offers professional mentoring and consulting services. The specific scope of services is determined by the respective program description and individual agreement.

3.2 Implementation (Durchführung)

The implementation takes place either online via video chat, by telephone, or in person by arrangement. Appointments are scheduled by mutual agreement.

4. Prices and Payment (Preise und Zahlung)

4.1 All prices include the statutory value-added tax (Mehrwertsteuer).

4.2 Payment is made after invoicing by bank transfer (Überweisung) or other specified payment methods (Zahlungsmethoden).

4.3 In case of payment default (Zahlungsverzug), we reserve the right to charge default interest (Verzugszinsen) at a rate of 5 percentage points above the base rate (Basiszinssatz).

5. Appointment Scheduling and Cancellations (Terminvereinbarungen und Absagen)

5.1 Appointments are scheduled by mutual agreement.

5.2 Cancellations must be made at least 48 hours before the scheduled appointment. In case of later cancellation or non-appearance (Nichterscheinen), the session will be charged.

5.3 Nexus Allianz reserves the right to cancel appointments in case of illness or for other important reasons and to offer a replacement appointment (Ersatztermin).

6. Confidentiality (Vertraulichkeit)

All content discussed during mentoring will be treated confidentially (vertraulich). Disclosure to third parties will only occur with express consent or if there is a legal obligation (gesetzliche Verpflichtung).

7. Liability (Haftung)

7.1 Nexus Allianz is liable without limitation for damages arising from injury to life, body, or health, as well as for intent (Vorsatz) and gross negligence (grobe Fahrlässigkeit).

7.2 In case of slightly negligent breach of material contractual obligations (wesentliche Vertragspflichten), liability is limited to the foreseeable damage typical for the contract.

7.3 Otherwise, liability is excluded.

8. Right of Withdrawal (Widerrufsrecht)

Consumers (Verbrauchern) have a statutory right of withdrawal. The withdrawal period (Widerrufsfrist) is 14 days from the conclusion of the contract. For services that have already begun, the right of withdrawal lapses if you have expressly agreed that we begin execution before the end of the withdrawal period.

9. Termination (Kündigung)

Ongoing programs can be terminated with a notice period (Frist) of 4 weeks to the end of the month, unless otherwise agreed.

10. Copyright (Urheberrecht)

All materials, documents, and content provided are protected by copyright (urheberrechtlich geschützt). Distribution or reproduction (Weitergabe oder Vervielfältigung) is not permitted without express permission.

11. Severability Clause (Salvatorische Klausel)

Should individual provisions of these General Terms and Conditions be or become invalid (unwirksam), this does not affect the validity (Wirksamkeit) of the remaining provisions.

12. Applicable Law and Jurisdiction (Anwendbares Recht und Gerichtsstand)

The law of the Federal Republic of Germany (Recht der Bundesrepublik Deutschland) applies. The place of jurisdiction (Gerichtsstand) is the registered office of Nexus Allianz, insofar as legally permissible (gesetzlich zulässig).

Last updated: November 2025